Terms of use

1. Service publisher

The Kimori service (“the Service”) is online software published by the person identified in the legal notice, which should be consulted for the publisher's identity and the publication director.

Contact: contact@kimoriapp.com

Hosting: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France. The Service's data is hosted in France, under European jurisdiction.

2. Purpose

These terms define access to and use of the Service, online deadline-tracking software for businesses: a register of deadlines (insurance, inspections, certifications, authorisations, contracts and so on), email reminders, templates, file import, and cloud integrations (Google Drive and Google Calendar, Microsoft OneDrive/SharePoint and Outlook).

Using the Service implies full acceptance of these terms. Paid plans are covered by separate terms of sale, which apply in addition.

3. Definitions

• User: any individual who accesses the Service on behalf of a business or organisation.
• Organisation: the entity (company, association, sole trader and so on) in whose name an account is created. Data is partitioned by Organisation.
• Register: a set of tracked items (vehicle, employee, premises, contract and so on) to which deadlines are attached.
• Deadline: a date tracked in the Service, with or without reminders.
• Plan: the subscription formula (Discovery, Pro, Pro Max) that sets the usage limits.

4. Access to the Service — professional users

The Service is intended for professionals — businesses, freelancers, associations and other organisations — acting in the course of their activity. It is not intended for consumers.

Access requires creating an account (email address and password, or a Google or Microsoft account) and accepting these terms. The User warrants the accuracy of the information provided on sign-up, in particular the company identification number (SIREN/SIRET, EU VAT or Companies House), which the Service may verify against public registers — Sirene, VIES, Companies House.

5. Waiting list

Before the Service opens, joining the waiting list is free, open and without commitment. It requires only an email address and explicit consent, given by ticking a box. Subscribers receive at most one email per month and can unsubscribe at any time, in one click, from any of those emails.

6. Account and security

The User is responsible for keeping their credentials confidential and for all actions taken from their account. They undertake to notify the publisher without delay of any unauthorised use. Accounts are personal; sharing credentials in order to get around a Plan's seat limits is prohibited.

7. Plans and usage limits

The Discovery plan is free, unlimited in time and requires no payment card. It is limited to 1 user, 6 registers, 9 active deadlines and 9 custom templates. These caps are enforced automatically by the Service; archived items do not count towards them.

Paid plans — Pro and Pro Max — are described in the terms of sale.

8. What the Service does, and what it does not

The Service provides an organisational tool: deadlines in one place, scheduled email reminders to the recipients designated by the User, a dashboard, templates, and file import.

9. Cloud integrations (Google, Microsoft)

The User may connect a cloud space — Google (Drive, Calendar) or Microsoft (OneDrive/SharePoint, Outlook) — in order to file supporting documents in their own space, of which the Service keeps only the reference and the date, and to sync their deadlines into a dedicated “Kimori” calendar that the Service creates. These integrations are optional: the Service works without them. Only one space is connected at a time; connecting another replaces the previous one, without deleting anything there.

They are enabled by an explicit authorisation (OAuth), revocable at any time from the User's Google or Microsoft account as well as from the Service's settings.

Scope of the authorisations. The Service asks for the narrowest authorisation each provider offers; their scope is not the same.

• With Google, it covers only the files created by the Service or designated by the User, and only the calendar the Service creates.
• With Microsoft, no such authorisation exists: the narrowest one available covers the files and calendars the User has access to. The Service undertakes to write only in the “Kimori” folder and calendar it creates, and to access no other content.

Use of those services remains subject to Google's or Microsoft's own terms; the publisher is not responsible for the unavailability of those third-party services nor for the content of the documents the User stores in their own space.

10. User obligations

The User undertakes not to:

• use the Service for unlawful purposes;
• attempt to access another Organisation's data;
• disrupt or overload the Service, or circumvent Plan caps;
• use reminders to send unsolicited messages to third parties;
• introduce unlawful content or malicious code.

The User warrants that they have the right to record the contact details of the third-party recipients they designate for reminders, and that they have informed them of that use.

11. Intellectual property

The Service, its structure, its interface, its brand and its own content are protected and remain the exclusive property of the publisher. The User is granted a personal, non-exclusive, non-transferable right of use, limited to the duration of their use of the Service.

The data and content entered by the User — registers, deadlines, custom templates, documents kept in their cloud space — remain their property. The User grants the publisher a limited licence, strictly necessary for providing the Service: hosting, display, sending reminders.

12. Personal data

Data is hosted in France, under European jurisdiction. The processing of personal data is described in the privacy policy, which sets out the data collected, the purposes, the retention periods, the processors and the rights of data subjects.

The User may delete their entire account and all of their Organisation's data at any time from within the Service; deletion is permanent. In the event of a dispute, a complaint may be lodged with the CNIL.

When the User records data about third parties — employees, contractors, reminder recipients — they act as data controller for that data and warrant that they have informed the people concerned.

13. Measuring use of the Service

The Service measures its own use in order to be fixed and improved: pages viewed, actions taken, errors encountered, and recordings of how sessions unfold. This measurement is carried out with PostHog, whose data is hosted in the European Union, and relies on identifiers stored on the User's device.

It is strictly limited to that purpose: it is not used for advertising, resale or cross-referencing with other sites. IP addresses are not retained.

Session recordings are fully masked: displayed text and typed input are replaced by neutral blocks before anything is sent. Deadline labels, document names, custom fields and recipient contact details are therefore excluded by design. Only the navigation flow and the interactions are kept.

The User may object at any time, without giving a reason and without any effect on access to the Service, from their account preferences.

The public site — marketing site and blog — falls under a different regime: analytics there require the visitor's prior consent, collected through a banner and changeable from the “Cookie settings” page.

14. Availability and maintenance

The publisher endeavours to provide continuous access to the Service, without guaranteeing uninterrupted availability. Interruptions for maintenance, updates or security reasons may occur. Users are advised to keep their original supporting documents, which by design remain in their own cloud space or on their own media.

15. Liability

The Service is provided “as is”. To the extent permitted by law, the publisher shall not be liable for:

• indirect damages: loss of business, loss of opportunity, commercial harm;
• the consequences of a missed deadline, including where a reminder was not received — wrong address, filtering by the recipient's mail provider, failure of a third-party operator;
• the unavailability of third-party services: Google, Microsoft, mail providers;
• the inaccuracy of the data entered by the User.

For the free plan, the publisher's liability is limited to gross negligence or wilful misconduct. Nothing in these terms excludes liability that cannot be limited by law.

16. Suspension and termination

The publisher may suspend or terminate an account in the event of a serious or repeated breach of these terms, after notice that has remained without effect — except in an emergency: security, fraud, manifest illegality. The User may stop using the Service and delete their account at any time.

17. Changes to these terms

These terms may be amended. The applicable version is the one online on the date of use; substantial changes are notified to Users with an account, by email or within the Service, with reasonable notice.

18. Governing law and disputes

These terms are governed by French law. In the event of a dispute, the parties will first seek an amicable solution. Failing that, jurisdiction lies with the courts of the publisher's registered office, subject to mandatory rules of jurisdiction.